The Instructional Designer for Customer Education will create engaging and informative learning materials to enhance the customer experience and drive product adoption.
Requirements
Bachelor's degree in Education, Instructional Design, or related field
3+ years of instructional design experience
Proficiency in e-learning authoring tools
Experience designing customer education programs
Strong communication and writing skills
Responsibilities
Design and develop educational materials for customers
Collaborate with product teams to ensure content accuracy
Implement learning strategies to improve customer retention
Evaluate the effectiveness of training materials
Continuously improve customer education programs
Benefits
Comprehensive Private Medical Insurance (including family coverage, where applicable)
Continuous Professional Development and Career Advancement Opportunities
Flexible Working Arrangements (where role permits)
Generous Annual Leave and Public Holidays (aligned with local labor law)
Highly Competitive Compensation Package, benchmarked for the MENA region
